Free CompTIA A+ Core 2 Practice Test

CompTIA A+ Core 2 Practice Test 1

CompTIA A+ Practice Test

1 / 90

A technician needs to remove a virus from a user's computer. What should be done first?

2 / 90

A technician is helping a user who is unable to open certain files on a USB drive formatted with NTFS. The user is using a macOS computer. What is the best solution?

3 / 90

A technician needs to choose a file system for a new Linux installation that supports journaling and file permissions. Which file system should they use?

4 / 90

A user reports that their computer is running very slowly. Task Manager shows that the CPU is running at 100%, and multiple unknown processes are using system resources. What is the first step the technician should take?

5 / 90

A user reports that they are unable to install software updates because of insufficient disk space. What is the best tool to resolve the issue?

6 / 90

A user complains that their Windows laptop frequently displays pop-up ads, even when no browser is open. What should the technician check first?

7 / 90

A technician needs to securely remove all data from a hard drive before disposing of it. What is the best method?

8 / 90

A user reports that their antivirus software is constantly being disabled, and unknown programs keep installing on their Windows PC. What is the most likely cause?

9 / 90

A technician is configuring security settings on a Windows 10 computer. The organization requires that users be prompted before installing any new software. What should the technician enable?

10 / 90

A user is unable to open an encrypted file they created last week on Windows 10. They recently changed their Windows password. What is the most likely reason?

11 / 90

A user is having trouble connecting to a corporate VPN. Other users can connect without issues. What should the technician check first?

12 / 90

A technician needs to configure file sharing on a macOS computer so that a Windows user can access shared folders. What file-sharing protocol should be enabled?

13 / 90

A user reports that they accidentally deleted an important file and need it restored. What tool should the technician use?

14 / 90

A technician needs to create a full backup of a Windows 11 system, including user files and system settings. What backup method should they choose?

15 / 90

A user reports that they are receiving "Access Denied" errors when trying to delete a file. What is the best tool to resolve the issue?

16 / 90

A technician needs to verify network connections and troubleshoot connectivity issues. Which command-line tool should they use?

17 / 90

A user is complaining about slow performance when browsing the web. Other applications work fine. What should the technician check first?

18 / 90

A user complains that their system keeps restarting after installing Windows updates. What is the most likely cause?

19 / 90

A technician needs to encrypt a USB drive for a Windows user. What built-in tool should they use?

20 / 90

A user reports that they are unable to access the internet, but they can access internal company resources. What is the most likely cause?

21 / 90

A technician is responding to a user who is upset about a slow PC. What is the best approach to de-escalate the situation?

22 / 90

A technician is training employees on password best practices. Which recommendation should be emphasized?

23 / 90

A technician is documenting a hardware failure for a warranty claim. What information should be included in the documentation?

24 / 90

A user reports a phishing email in their inbox. What should the technician instruct the user to do?

25 / 90

A technician is disposing of old hard drives from a corporate office. What is the best method to ensure data security?

26 / 90

A technician needs to configure a Windows 11 system to allow a user to run legacy applications designed for Windows 7. What is the best solution?

27 / 90

A user reports that their browser is slow and displays unwanted ads. The technician confirms no malware is present. What should be done next?

28 / 90

A Windows 10 PC fails to install updates, displaying error code 0x80070057. What should the technician do first?

29 / 90

A Linux user cannot install a software package due to dependency errors. What command should the technician use to resolve this?

30 / 90

A user reports that their email client cannot connect to the server. The technician confirms the server is online and other users are unaffected. What should be checked first?

31 / 90

A Windows 11 PC displays a blue screen with a “PAGE_FAULT_IN_NONPAGED_AREA” error. What is the most likely cause?

32 / 90

A macOS user reports that an application is unresponsive, and the spinning beachball appears. What should the technician do to resolve this?

33 / 90

A user reports that their Windows 10 PC is running slowly, and Task Manager shows 100% disk usage. No single process is consuming excessive resources. What should the technician do first?

34 / 90

A company’s wireless network is compromised by an unauthorized device. The technician suspects a weakest encryption protocol. Which protocol should be replaced?

35 / 90

A technician is setting up BitLocker on a Windows 10 Pro laptop. The user wants to use a USB key for authentication. What is required?

36 / 90

A user reports that their browser redirects to unfamiliar websites. The technician confirms no extensions are installed. What is the next step?

37 / 90

A technician is configuring a firewall to secure a small office network. Which port should be opened for secure remote desktop access?

38 / 90

A user’s Windows 11 laptop is locked with a ransomware message demanding payment. Backups are available. What should the technician do first?

39 / 90

A technician discovers unauthorized software installed on a workstation. The user denies installing it. What is the most likely cause?

40 / 90

A company requires employees to use multifactor authentication (MFA) for email access. Which combination should the technician configure?

41 / 90

A user receives a pop-up warning that their Windows PC is infected and must call a number to resolve it. What should the technician do first?

42 / 90

A technician is troubleshooting a Linux server that fails to mount a network drive. The network connection is active. What command should be used to verify the mount configuration?

43 / 90

A user reports that their Windows 11 PC is slow to shut down. Task Manager shows no high-resource processes. What should the technician do next?

44 / 90

A technician needs to configure a Windows 10 PC to join a corporate domain. The PC is on the correct network, but the join attempt fails. What should be checked first?

45 / 90

A Linux workstation displays a “Permission denied” error when a user tries to run a script. The script is executable. What should the technician check?

46 / 90

A macOS user reports that an application crashes on launch. The technician verifies the application is compatible with the OS version. What should be tried next?

47 / 90

A technician is setting up a dual-boot system with Windows 11 and Ubuntu. After installing Ubuntu, Windows no longer boots. What is the most likely cause?

48 / 90

A technician is configuring a Windows 11 workstation for a user who needs to access a shared network folder. The user reports they cannot see the folder. What should the technician check first?

49 / 90

A user’s Windows PC fails to boot, displaying a “BOOTMGR is missing” error. The technician confirms the hard drive is detected in BIOS. What is the next step?

50 / 90

A user on a Windows 11 workstation cannot print to a network printer, receiving the error "The print spooler service is not running." The user confirms they have administrative privileges, and the printer was working yesterday. You suspect a malware infection may have disabled the print spooler service. Which of the following should you do FIRST to address this issue for the CompTIA A+ Core 2 (220-1202) exam?

51 / 90

A user is unable to access a corporate VPN from their laptop unless they first manually connect to the Wi-Fi hotspot. What might be wrong, and how do you fix it?

52 / 90

A desktop user’s profile is corrupted — they cannot log in, but a temporary profile is loaded instead. What is the root cause, and what should the technician do?

53 / 90

A user reports that on their Windows 11 machine, certain applications launch but immediately close with no error message. Event Viewer shows an “Access Denied” error for C:\Program Files. What is the best resolution?

54 / 90

A user’s Windows PC shows a “Blue Screen of Death” (BSOD) with a STOP code of IRQL_NOT_LESS_OR_EQUAL when inserting a new USB peripheral. What should the technician do first?

55 / 90

A technician deploys a shared folder on a Windows 11 server for a team. After setting share permissions, some team members still cannot write to it even though NTFS permissions allow full control. What is the likely problem?

56 / 90

A developer workstation runs Windows 11 and Linux dual-boot via GRUB. The user complains that after a Windows update, GRUB menu no longer appears. What likely happened and how to fix it?

57 / 90

A company issues a mobile device to fieldworkers. One user complains that sensitive corporate emails remain on their device after they leave employment. What security control should have been in place?

58 / 90

A user’s PC is joined to a corporate domain. They report that they cannot open some shared network folders which they previously could. Their account is unchanged. What is the most likely cause?

59 / 90

A finance department user complains about repeated popup warnings from Windows Defender that their disk is full, even though they have plenty of free space. The warnings mention “insufficient space for temporary files.” What’s causing this and how do you fix it?

60 / 90

A user calls after clicking a link in an email that looked suspicious. They immediately entered their login credentials but closed the window afterward. What steps should you take next to ensure company security?

61 / 90

A user complains they can’t install a licensed software package on their macOS machine because of licensing restrictions. The software requires volume licensing and the user is using a personal Apple ID. What should the technician do?

62 / 90

A help-desk technician is asked to secure a set of laptops used by salespeople who travel. The laptops store sensitive customer data. Which of the following is the best combination to secure data at rest and in transit?

63 / 90

An employee’s Windows machine has been infected by a ransomware variant that encrypted many files. Their organization has offline backups, but these are two weeks old. After restoring the backup, the user still sees encrypted files in a shared network folder. What should the technician do?

64 / 90

A company wants to enforce multi-factor authentication (MFA) on all its workstations. One user complains that after enabling MFA, they are constantly locked out because their phone is offline. What’s the best solution to maintain security while improving the user experience?

65 / 90

A remote user calls complaining that their Windows PC’s antivirus continually blocks a legitimate internal business application. They say it worked fine before a recent security update. What should a technician do first?

66 / 90

A Linux workstation in a development environment is refusing to boot after the root partition was resized. The system now drops into a GRUB rescue prompt. What is the most likely reason and resolution?

67 / 90

A user complains that their macOS laptop is running slowly after a recent upgrade. On inspection, you find that the APFS (Apple File System) volume is fragmented because of frequent large file edits. What can you recommend to improve performance?

68 / 90

A lab manager needs to deploy a customized Windows 11 image to 50 identical desktops. The customization includes preinstalled software, policies, and drivers. Which deployment method will minimize manual effort and maximize consistency?

69 / 90

A small business is upgrading a fleet of laptops from Windows 10 to Windows 11. One user’s laptop uses a custom application that only runs when installed on an NTFS volume. The current user profile and data are on an exFAT external drive. What’s the best approach to preserve the app functionality after upgrade?

70 / 90

A user reports that their Windows 11 PC slows down significantly during boot, and many startup apps fail to load. Disk management shows that the system reserved partition is near full. What is the most likely cause and best fix?

71 / 90

A user in a regulated environment (e.g., healthcare) requests deletion of old patient data that resides in log files. What process must you follow to comply and maintain integrity?

72 / 90

During a security audit, it’s found that service accounts on various servers use the same weak password. What is the most secure way to remediate this, following operational best practices?

73 / 90

A server administrator needs to enforce disk encryption on multiple Windows 11 devices in the organization. Some devices are modern, some are older without TPM. What’s the most flexible policy to enforce encryption across the fleet?

74 / 90

A user working from home says they keep getting certificate warnings when trying to access the company intranet via their browser. The intranet uses a self-signed SSL certificate. What is the best course of action?

75 / 90

A user’s mobile device (company-owned) is behaving erratically. They suspect a malicious app but cannot pinpoint which. What steps should a technician take to identify and mitigate risk?

76 / 90

A help-desk calls you because a user accidentally spilled coffee on their laptop keyboard. The user removed power but didn’t ground themselves before touching internal components. What are the immediate next steps?

77 / 90

A user reports their personal laptop, used for business, has slowed dramatically because of too many browser extensions and open tabs. What professional and operational advice do you give?

78 / 90

A Windows 11 PC is set to receive daily backups using a 3-2-1 backup rule (3 copies, 2 types, 1 offsite). After a user accidentally deletes an important folder, you restore from the on-site backup only to find the backed-up folder is two days old and missing recent changes. What should be your immediate next step?

79 / 90

A user complains that after their Windows 11 computer wakes from sleep, their mapped network drives are no longer reachable and show as disconnected. What is a likely fix?

80 / 90

A user’s workstation automatically connects to public Wi-Fi networks without prompting, leading to security concerns. What should a technician configure to prevent this?

81 / 90

A workstation running Windows 11 is consistently experiencing application crashes and high CPU utilization. The crash logs point to a DLL conflict between two installed apps. What is the best way to resolve this?

82 / 90

A user reports that their VPN client on Windows 11 frequently disconnects, and the system logs show TCP Port Unreachable errors. What is the most likely cause?

83 / 90

A desktop in a mixed-environment lab (Windows and Linux) uses encrypted LUKS partition for sensitive work. The user reports that after a kernel update, the system fails to mount the LUKS partition at boot. What is likely wrong?

84 / 90

A user reports that their macOS computer takes a very long time to start up after a major OS update. You find during diagnostics the startup disk is nearly full and has many local snapshots. What’s the best fix?

85 / 90

A user contacts support because their Windows machine fails to validate a license after migrating to a virtual desktop infrastructure (VDI). They had a retail Windows 11 license. What is the reason?

86 / 90

A laptop used by a field technician stores confidential customer data locally. The company wants to ensure data is wiped if the device is lost or stolen. Which combination meets operational security without major user disruption?

87 / 90

A user’s workstation is part of a domain and uses single sign-on (SSO). They report that occasionally when they change their domain password, they are locked out of network resources. What could be causing this?

88 / 90

A user complains of “slow login” to Windows 11. The delay is caused by Group Policy scripts that run during logon. What optimization can a technician implement that reduces the wait time but doesn’t remove the needed scripts?

89 / 90

A remote worker’s Windows laptop is repeatedly prompting BitLocker recovery after updates. What long-term fix should the technician apply?

90 / 90

A user reports that Windows 11 updates are failing with 0x80073712 error, indicating a missing or corrupt system file. What steps should the technician take to resolve this?

Your score is

The average score is 73%

0%

Ace the CompTIA A+ 220-1202 Core 2 exam with our free CompTIA A+ Core 2 practice test, tailored for 2025. Featuring unique free questions in multiple-choice and performance-based formats, this test replicates the real exam experience. It covers key areas like operating systems, security, software troubleshooting, and operational procedures, helping you gauge your readiness and strengthen weak spots. Instant online score reports provide detailed feedback to track your progress. Designed for IT professionals seeking certification, this practice test is fully updated to match the latest 2025 exam objectives, ensuring you build the skills needed for IT support roles. Start practicing today without any registration and move closer to earning your CompTIA A+ certification!

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