SkillTestPro | CompTIA Tech+ Practice Test 4

CompTIA Tech+ Practice Test 4

CompTIA Tech+ Quiz

1 / 20

A user forgets their Windows login password and does not have a password reset disk. What is the best course of action?

Reinstall Windows

Remove the hard drive and connect it to another PC

Reset the password using an administrator account

Disable the password requirement in BIOS

Delete the user profile

2 / 20

A technician is tasked with setting up a printer for a remote office where users will connect over the network. What is the best method?

Set up the printer as a network printer

Connect the printer via USB to a single computer

Share the printer from one workstation

Use an older printer with parallel port connectivity

Enable Bluetooth printing

3 / 20

A user reports that their computer is making loud noises when running. What is the most likely cause?

A malware infection

A failing cooling fan or obstructed airflow

A corrupted operating system

An outdated software driver

A slow internet connection

4 / 20

A company wants to limit employee access to specific websites during work hours. What is the best solution?

Install antivirus software

Manually block websites on each employee’s computer

Limit internet speeds

Use a firewall or content filtering system

Require employees to use personal devices for browsing

5 / 20

A user complains that their laptop does not charge, even when plugged in. The battery icon shows "Plugged in, not charging." What should they check first?

Try another power adapter

Reinstall the operating system

Turn off Wi-Fi

Change the laptop screen resolution

Replace the laptop’s RAM

6 / 20

A technician needs to install an operating system on multiple computers quickly. What is the best method?

Install from a USB drive on each computer separately

Use CDs to install on each machine

Use network-based PXE boot installation

Manually download the OS on each computer

Install from a recovery partition

7 / 20

A network administrator needs to set up a secure Wi-Fi network for employees and guests. What is the best security protocol to use?

WPA3

WEP

Open network

Bluetooth pairing

MAC address filtering

8 / 20

A user plugs in a USB flash drive, but Windows gives an error stating "The device is not recognized." What is the best first step?

Try the USB drive in another port or computer

Format the USB drive immediately

Uninstall all USB drivers

Restart the router

Disable antivirus software

9 / 20

A technician installs a new SSD in a desktop computer, but the BIOS does not detect it. What should they check first?

Reinstall the operating system

Ensure the SATA or NVMe drive is properly connected

Replace the SSD with an HDD

Enable network booting in the BIOS

Check if the power supply is faulty

10 / 20

A user reports that their laptop's screen occasionally flickers and goes black, but the system remains powered on. They recently connected an external monitor, which works fine. What is the most likely cause?

The external monitor is interfering with the laptop display

The hard drive is failing

A loose display cable inside the laptop

The laptop battery is low

The CPU is overheating

11 / 20

A customer’s desktop computer makes a clicking noise whenever it tries to boot up, and the operating system fails to load. What is the most likely cause?

The power supply is not delivering enough power

The RAM is not properly seated

The CPU fan is malfunctioning

The hard drive is failing

The monitor is faulty

12 / 20

You are troubleshooting a network issue where multiple employees suddenly lost access to the internet, but internal network resources (like shared drives) still work. What is the most likely cause?

The company’s firewall is blocking outbound traffic

The internet service provider is experiencing an outage

A virus has disabled the company's network adapters

The DHCP server has run out of IP addresses

A recent Windows update has removed network settings

13 / 20

An employee reports that every time they try to open an important company spreadsheet, they receive an error stating the file is corrupted. What is the best course of action?

Restore the file from a recent backup

Reinstall Microsoft Office

Reboot the computer and try again

Rename the file and try opening it again

Move the file to another folder and attempt to open it

14 / 20

A business owner wants to protect their critical data from accidental deletion and hardware failures. What is the best backup strategy?

Only use cloud storage since it's more secure

Use a combination of cloud storage and an external backup drive

Use an external USB drive and back up manually when needed

Store important files on a secondary internal hard drive

Print out essential files and keep physical copies

15 / 20

A user complains that their laptop battery drains much faster than before, even when fully charged. They primarily use their laptop while traveling. What is the most practical solution?

Replace the laptop motherboard

Reduce screen brightness and disable background applications

Upgrade to a solid-state drive

Uninstall all unnecessary software

Switch to an older version of the operating system

16 / 20

A company has recently been experiencing frequent phishing attacks. Employees receive emails that appear to be from their manager asking for login credentials. What security measure should be implemented first?

Increase the password complexity policy

Install additional antivirus software

Enable multi-factor authentication for all accounts

Limit employee internet access

Switch to an offline email system

17 / 20

A user reports that their external USB hard drive is not recognized when plugged into any USB port on their Windows 10 computer. What should you check first?

Check Disk Management to see if the drive appears but is unallocated

Replace the USB cable with a new one

Update the motherboard BIOS

Check if the USB ports are physically damaged

Uninstall and reinstall the USB drivers

18 / 20

You are asked to set up a home office network for a client who wants both wired and wireless connections. The client frequently transfers large files between computers and wants the fastest speeds available. What is the best solution?

Set up a Wi-Fi-only network with a high-speed 5 GHz router

Use powerline adapters to extend the network through electrical wiring

Use a wired Ethernet connection with Gigabit speeds for large file transfers and Wi-Fi for general use

Configure all devices to use Bluetooth for data sharing

Install multiple routers to split the network into separate segments

19 / 20

A customer brings in a laptop that no longer detects any Wi-Fi networks. The Wi-Fi was working fine until yesterday, and no new updates were installed. What is the best first step to diagnose the problem?

Check if the Wi-Fi adapter is disabled in the device manager

Replace the laptop’s wireless card

Manually configure an IP address

Update the BIOS to the latest version

Reinstall the operating system

20 / 20

You are troubleshooting a desktop computer that randomly shuts down after running for a short period. You check the power supply and connections, but everything seems fine. What is the most likely cause of this issue?

The hard drive is failing, causing power interruptions

The BIOS needs an update to stabilize system power

The computer is infected with malware causing forced shutdowns

The CPU is overheating due to a malfunctioning cooling system

The network card is malfunctioning and disrupting system stability

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