A technician needs to automate software installations and system updates for multiple Windows computers. What tool should they use?

A technician suspects that a Windows system file has become corrupted. What command should they run to verify and repair system files?

A user reports that they are unable to open certain files from a USB drive on a Windows computer. The drive is formatted with HFS+. What is the best solution?

A technician is setting up a new laptop for a user. The company requires that all employees use complex passwords and change them every 60 days. Where can the technician configure these settings?

A technician is troubleshooting a Linux computer that is failing to boot. What command can they use to check and repair the file system?

A user needs to install a macOS application that is not from the App Store. What security setting should they adjust?

A user wants to encrypt individual files without encrypting the entire drive. What built-in Windows feature should they use?

A user accidentally set their display settings too high, and now their screen is blank. What is the best way to resolve this?

A user reports that their Windows PC is experiencing slow performance, and multiple unknown programs are running at startup. What tool should the technician use to disable unnecessary startup programs?

A technician is troubleshooting a computer that is unable to browse the internet. The computer has a valid IP address but cannot reach external websites. What command should they use to test network connectivity?

A user is unable to connect to a mapped network drive after changing their Windows password. What is the most likely cause?

A user reports that their computer is infected with malware. What is the first step a technician should take?

A technician needs to restore a Windows system after a failed driver update. What is the best tool for this task?

A technician is configuring Windows Defender Firewall rules for an enterprise environment. Which setting allows only specific applications to communicate over the network?

A Windows user reports that their system clock keeps resetting to an incorrect time after every reboot. What is the most likely cause?

A technician is trying to enable File History on a Windows 10 PC, but the option is grayed out. What is the most likely reason?

A user reports that their Windows laptop is running out of memory despite having only a few applications open. Task Manager shows that the "pagefile.sys" is consuming a large amount of disk space. What should the technician do?

A technician needs to recover a lost BitLocker encryption key for a Windows 11 laptop. Where should they check first?

A technician is troubleshooting a Windows PC that frequently crashes with the error "KERNEL_SECURITY_CHECK_FAILURE." What tool can help analyze the cause?

A user is trying to access a shared folder on a Windows 10 computer but receives an "Access Denied" error. Other users can access the folder without issues. What should the technician check first?