CompTIA A+ Core 2 Practice Test 7

CompTIA A+ Core 1 Quizzes

1 / 20

A user reports that their Windows computer is stuck in a restart loop after installing a Windows update. What should the technician do first?

2 / 20

A technician is troubleshooting a Windows PC that shows an "Unidentified Network" error. What should they check first?

3 / 20

A user reports that their computer is displaying a "BOOTMGR is missing" error on startup. What should the technician do first?

4 / 20

A user reports that their laptop’s touchpad is unresponsive, but an external mouse works fine. What should the technician do first?

5 / 20

A user reports that their desktop computer won’t power on, and there are no signs of activity. What should the technician check first?

6 / 20

A user reports that their laptop keyboard is typing incorrect characters. What should the technician check first?

7 / 20

A user is unable to access the internet, and the network icon in the taskbar shows a yellow triangle. What should the technician check first?

8 / 20

A user reports that their Windows PC keeps booting into Safe Mode even after multiple restarts. What should the technician check first?

9 / 20

A user reports that their laptop screen remains black even though the system powers on. An external monitor connected to the laptop displays an image. What is the most likely cause?

10 / 20

A technician receives a report that a user’s computer has been infected with ransomware. What should the technician do first?

11 / 20

A Windows user reports that their desktop icons and taskbar disappear intermittently, and they have to restart Explorer.exe to restore them. What should the technician do first?

12 / 20

A technician is troubleshooting a laptop that is overheating. The fan is running at full speed, but the system is still shutting down due to excessive heat. What is the most likely cause?

13 / 20

A Windows computer is experiencing application crashes and frequent blue screens after a recent driver update. What should the technician do first?

14 / 20

A user cannot send emails but can receive them. Other network functions are working fine. What should the technician check first?

15 / 20

A user complains that their external hard drive is not being recognized by Windows. What should the technician check first?

16 / 20

A user reports that their computer is frequently freezing, and Task Manager shows high CPU and memory usage by an unknown process. What is the most likely cause?

17 / 20

A user is unable to access shared files on a network. They receive an error message stating "Network path not found." Other users on the same network can access the files without issue. What should the technician check first?

18 / 20

A user reports that their Windows computer is not entering sleep mode as expected. What should the technician check first?

19 / 20

A technician is troubleshooting a laptop that boots to a black screen with a blinking cursor. What should they check first?

20 / 20

A user reports that their computer is running extremely slow, and Task Manager shows high disk usage by a process named "Service Host: SysMain." What should the technician do first?

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