Cisco Certified Field Technician CCT Practice Test 1

Cisco Certified Technician exam quiz questions

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A Cisco IP phone loses network connectivity intermittently. What should be checked first?

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What technology is used to separate voice and data traffic on the same network switch?

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A technician wants to check the current IP address of a Cisco IP phone. Where can this be found?

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What is the primary purpose of a Call Manager in a Cisco collaboration network?

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A Cisco IP phone must obtain firmware updates. What server type is typically used for this?

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What command is used to check the status of a voice VLAN on a Cisco switch?

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A technician is troubleshooting poor voice quality on a Cisco VoIP network. What network setting should be checked?

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A Cisco IP phone displays "Registering..." indefinitely. What could be the cause?

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A technician needs to configure a Cisco IP phone for power and data on a single Ethernet cable. What technology enables this?

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Which protocol is responsible for carrying real-time voice traffic in Cisco collaboration networks?

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A user complains that their Cisco Jabber client is unable to connect. What is the most likely issue?

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What does the Cisco Unity Connection system provide?

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A Cisco IP phone is connected to a switch but is not getting an IP address. What command should be used on the switch to verify VLAN assignment?

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What is the default signaling protocol used by Cisco IP phones registered to CUCM?

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A technician needs to reset a Cisco IP phone to factory settings. What method should be used?

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A user reports no dial tone on their Cisco IP phone. What is the best first step?

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What is the function of the TFTP server in a Cisco Unified Communications network?

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A Cisco IP phone is displaying "Configuring IP." What is the most likely reason?

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A user reports poor audio quality on Cisco Webex calls. What is the most likely cause?

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A technician is troubleshooting a Cisco IP phone that is not receiving power. The switch supports PoE. What should be checked first?

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