SkillTestPro | CCNP Collaboration 350-801 CLCOR Practice Test 22

CCNP Collaboration 350-801 CLCOR Practice Test 22 (Hard) - Call Routing Process and Toll Fraud Prevention in Webex Calling

CCNP Collaboration Exam Questions

1 / 10

Which statement best describes the general call routing process in Webex Calling for a call placed by a user within the same organization?

Webex Calling requires the calling user to specify the destination's IP address manually before any call can be placed

Webex Calling ignores the user's assigned location entirely and routes every call identically regardless of location

Webex Calling routes every call exclusively through a single hardcoded on-premises gateway with no cloud-based routing logic involved at all

Webex Calling requires every call to be manually approved by an administrator in real time before it can proceed

Webex Calling evaluates the dialed number against the user's assigned location, dial plan, and call routing configuration in the cloud to determine whether the destination is another internal user, an external PSTN number, or a specific trunk/route

Webex Calling routes every internal call to voicemail by default regardless of the dialed number

2 / 10

Which Webex Calling configuration element defines site-specific settings such as the applicable emergency callback number, time zone, and PSTN connectivity for a group of users?

A feature that changes the ringtone assigned to a group of users' Webex App calls

A feature that changes the color scheme of the Webex App for a group of users

A feature that changes the language of the Webex App's menu labels for a group of users

A feature that changes the font used in the Webex App's chat window for a group of users

A feature that changes the wallpaper displayed behind a group of users' video windows

A location

3 / 10

Which toll fraud risk is most directly associated with a Webex Calling location's outgoing call permissions being configured to allow unrestricted international dialing for every user?

The location would automatically reduce the organization's cloud subscription cost with no other effect

The location would automatically encrypt all outbound calls with no other effect from the permission setting, in a properly maintained environment, based on standard platform behavior, in most deployment scenarios

An attacker who compromises a single user's Webex account or device could place expensive international calls billed to the organization, since no permission restriction limits the exposure

The location would automatically increase the number of available phone numbers for that location

The location would automatically improve call audio quality with no other effect from the permission setting

The location would automatically disable voicemail for all users at that location

4 / 10

Which Webex Calling feature allows an administrator to restrict specific users or user groups from placing international or premium-rate calls, similar in purpose to a class of service restriction in an on-premises deployment?

A feature that changes the Webex App's supported file-sharing formats for restricted users

A feature that changes the Webex App's default video resolution for restricted users

Outgoing call permissions configured at the user, location, or calling template level

A feature that changes the Webex App's interface theme for restricted users

A feature that changes the Webex App's default meeting background for restricted users

A feature that changes the Webex App's notification sound for restricted users

5 / 10

Which monitoring practice would most help a Webex Calling administrator detect toll fraud activity that may already be occurring within the cloud calling environment?

Reviewing the number of parking spaces reserved for IT staff

Reviewing the ringtone assignments configured for each Webex Calling user

Reviewing the color scheme configured for the Control Hub administration portal on a weekly basis

Reviewing the wallpaper images configured for users' Webex App video backgrounds

Reviewing call detail records and analytics available in Control Hub for unusual calling patterns, such as a spike in international calls, unusual call times, or high call volume from a single user account

Reviewing the font used in the Control Hub self-care portal

6 / 10

Which design practice would most directly reduce toll fraud exposure for a Webex Calling location that primarily serves a common-area or shared device with no assigned individual user?

Assigning that shared device a calling permission profile based solely on its physical location within the building

Assigning that shared device a calling permission profile based solely on the color of the device's casing

Assigning that shared device the calling permission profile with the highest configured limit available in the organization, which does not align with best practices, under normal operating conditions

Removing all outgoing call permission configuration entirely so no restriction applies to the shared device

Assigning that shared device the same unrestricted calling permissions used by executive users

Assigning that shared device a restrictive outgoing call permission profile limited to internal and local calling, excluding international or premium-rate destinations

7 / 10

Which risk would most likely result from failing to promptly remove or disable a departed employee's Webex Calling user account and associated phone number?

The account would automatically increase the number of available phone numbers for the organization

The account would automatically be converted into a shared conference bridge with no security implications

The account would automatically be reassigned a new phone number with no security implications

The account would automatically improve overall Webex Calling audio quality with no security implications

The account would automatically reduce the organization's cloud subscription cost with no security implications, in accordance with common design practices, though this is not generally recommended

The unattended account could be exploited by an attacker for unauthorized outbound calling or as a foothold to access other connected cloud services, since no legitimate user is monitoring it

8 / 10

Which combination of controls would provide layered toll fraud protection for an organization's Webex Calling international and premium-rate calling capability?

Restrictive outgoing call permissions scoped by location and user role, prompt deprovisioning of departed employees' accounts, and regular review of Control Hub call analytics for anomalous usage patterns

Relying solely on the honesty of employees with no technical controls of any kind

Disabling Control Hub call analytics entirely to reduce administrative overhead

Leaving outgoing call permissions unrestricted for every location and user role in the organization

Assigning every user the identical unrestricted calling permission profile used by system administrators, which does not align with best practices, which is inconsistent with expected behavior, based on standard platform behavior

Relying solely on a single shared Webex account password used by every employee in the organization

9 / 10

Which troubleshooting or investigative step would be most appropriate after Control Hub analytics reveal a spike in international calls originating from a single user account that should only have local calling permissions?

Assume the issue is unrelated to permission configuration and only check the user's office lighting

Assume the issue is caused by the user's Webex App theme setting with no further investigation

Assume the spike in international calls is expected behavior requiring no investigation

Immediately delete the user's Webex Calling account as the only troubleshooting step, with no permission or access review, in a properly maintained environment, which is not the standard approach, under normal operating conditions

Investigate whether that account's outgoing call permissions were recently and improperly changed, and whether the account shows any signs of unauthorized access such as unfamiliar login locations

Assume the issue is caused by the phase of the moon

10 / 10

Which statement accurately explains why toll fraud prevention in Webex Calling typically requires both preventive permission controls and ongoing analytics review, rather than preventive controls alone?

Preventive controls and ongoing analytics review are simply two different names for the exact same identical activity

Preventive controls alone guarantee that toll fraud can never occur under any circumstance once configured

Ongoing analytics review alone guarantees that toll fraud can never occur even with no preventive controls in place

Ongoing analytics review has no value once preventive controls such as restrictive outgoing call permissions are in place, which does not align with best practices, under normal operating conditions, in most deployment scenarios, which does not align with best practices, in accordance with common design practices

Toll fraud risk is eliminated permanently the first time any preventive control is configured in Webex Calling

Preventive controls such as restrictive outgoing call permissions reduce the initial attack surface, but compromised credentials, configuration drift, or unforeseen gaps can still create exposure over time, so ongoing Control Hub analytics review is needed to catch fraud that preventive controls did not stop

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